Set up a Confirmation SMS
A confirmation SMS is a SMS that is sent after the contact has submitted the form.
Confirmation SMS are a great way to communicate to new contacts and can be personailsed using mail merge. Often times confirmation SMS are the contacts’ first impression of what communication from your business will be like. So it’s important that these messages are clear, concise and properly represent your company.
These SMS typically are sent as:
- Welcome
- Thank You
- Special Offer
To set up a Confirmation SMS, click the “Send a Confirmation SMS” box
Enter the From Name
Enter the message you’d like to send
(To Insert Mailmerge, click the Mailmerge button, select the field you’d like to mail merge into your message, if you’d like to insert a fallback, enter the fall back in the Default Value field. Cick Insert Tag button)
Click Next
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