Profile

Profile

Each user of an account will have their own profile. The profile is originally set up when a new user has accepted the new user invitation. Once set up, a users’ profile can be edited and updated at any stage. The Your Profile section allows the user to add a profile picture, update their first and last name, as well as their phone number. The user can also specify their preferred language and the country they are located  in.  Password resets can also be made in this section.

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    • Logout

      To logout of your account, hover your mouse over your profile picture, located in the top right corner Select the option Logout

    • Change Password

      To change the password for your account simply hover your mouse over your profile picture, located in the top right corner Select the option My Profile Scroll down to the Password section Type existing password Enter new password Re-enter the new ...

    • Inbox

      The inbox section allows you to access any replies to SMS campaigns that have been sent out through the account. To access the Inbox hover your mouse over your profile picture, located in the top right corner Select the option Inbox

    • Resend a New User Invite

      If a user has not responded to their email invitation and has yet to activate their profile, you can easily resend the invitation to them. To do so: Navigate to the Account Settings page and click on Users.  Locate the relevant user and select ...

    • Help & Support

      Have questions? Want a hand with something? Not a problem, the Help & Support section gives you access to tutorials, tips and tricks and marketing best practices. You will be able to learn everything from basic navigation through to the more complex ...