Collins / Design My Night is a widely used Reservation platform.
The integration will capture contact & booking data directly into your account. This data will be available for sending marketing campaigns and can also be used to trigger automation workflows. Some example automations:
- Sending a post dining survey
- Reward customers that have dined a specific number of times
- Trigger "we miss you" campaigns when diners haven't made bookings in a certain time.
- Reengage and send offers to diners that are no longer attending a venue
- Target communication to diners that have attended within certain dates.
To activate the integration, you will first need to send a request to your account manager or the Collins support team. Once the integration has been setup, you will be provided with a Token.
Login to your account and click on Apps > Available Apps. Locate and select the Collins application and click on "Install App".
Paste the token received in the "Input New Token" field and click "Authenticate".
For each venue that is managed via Collins / Design My Night, please specify the Venue ID and the Venue Name. To add more venues, click the "+" icon. Once completed, select "Next".
The Venue Name specified will be used as the Tag when contacts are added into the database. This name will also be available to you when segments are being created.
The Venue Name does not need to match the name that is setup in Collins.
To retrieve the Venue IDs for each of your venues, please contact Collins / Design My Night
Once the Venue details have been specified, you are required to map the attributes & fields from Collins to the associated fields setup in your account. Data will be sync'd with your contacts once per day.
Please note: Collins / DMN charge an annual fee of £50 per site for API access.